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Payment Methods
We accept the following payment methods:
- Cash (for local pickup/delivery)
- Venmo
- PayPal
- Zelle
- Check
Payment is due upon completion of your order before delivery or download link is provided.
Satisfaction Guarantee
We stand behind our work. If you're not satisfied with the quality of your transfer, we'll re-do it at no additional charge. Your memories are important to us, and we'll make sure you're happy with the results.
Important Note About Tape Condition
Many analog tapes are decades old and can be fragile or deteriorated. While we use high-quality, professional equipment and handle each tape with exceptional care, we cannot guarantee that all tapes will survive the transfer process. We are not responsible for tapes that break or are damaged during digitization due to their age, prior storage conditions, or inherent fragility. We will always do our best to safely preserve your memories.